ShopFam Ltd was founded with a simple mission: to provide top-quality mobile phone accessories that enhance the user experience without breaking the bank. Starting on eBay UK, we sought to bring a diverse range of products to customers who demand both functionality and style. Our store features everything from sleek phone cases and durable chargers to innovative screen protectors and cutting-edge tech accessories.
What sets ShopFam Ltd apart is our dedication to excellent customer service. We believe in building long-term relationships with our customers by offering fast shipping, hassle-free returns, and personalized support. Whether you're upgrading your phone or looking for that perfect gift, ShopFam Ltd ensures you get the best products with a smooth shopping experience. Our growing reputation on eBay reflects our commitment to quality, affordability, and customer satisfaction. ShopFam Ltd is here to make your mobile experience even better, one accessory at a time.
At ShopFam Ltd, we offer flexible postage options to suit your needs:
Royal Mail 48 (Free) Economy Service
Delivery Time: 2-5 Working Days
Cost: Free
Our standard service, providing reliable and cost-effective delivery.
Royal Mail Tracked 24
Delivery Time: 1-3 Working Days
Cost: £3.95
Track your parcel for peace of mind with faster delivery.
Royal Mail Special Delivery
Delivery Time: Next Working Day
Cost: £7.95
Guaranteed next-day delivery with full tracking for urgent orders.
Dispatch Time:
All orders placed before 2:00pm are dispatched on the same working day via Royal Mail 48 Service.
Orders placed after 2:00pm Friday will be posted on the following working day.
We ensure fast and reliable delivery to get your items to you as quickly as possible. Thank you for shopping with ShopFam Ltd!
At ShopFam Ltd, customer satisfaction is our top priority. If you're not completely happy with your purchase, we offer a 30-day return policy on all items.
Return Conditions:
Items must be returned within 30 days of the purchase date.
The product must be unused, in its original condition, and in the original packaging.
You must provide proof of purchase (e.g., order number or receipt).
How to Return an Item:
Please contact us via eBay messaging to initiate the return.
We’ll provide you with the return instructions and any necessary details.
Return shipping costs are the buyer's responsibility unless the item is faulty or incorrect.
Refunds:
Once we receive and inspect the returned item, we will issue a full refund to the original payment method.
Refunds will be processed within 5-7 business days after receiving the returned item.
Exclusions:
Items that have been used or damaged due to customer misuse cannot be returned.
Custom or personalized items may not be eligible for return unless faulty.
We strive to provide high-quality products and excellent customer service. If you have any questions or concerns, please don’t hesitate to reach out!
