Here at Driver Training Ltd we pride ourselves on providing a top rated customer service
Therefore we strive to answer all questions and queries relating to our products
Our office hours are 8-6 Monday to Saturday
We are official Hilka Tool Stockists
We offer free postage to most of the UK Mainland on all of our products unless stated otherwise. We do not ship direct outside of the UK. (Please see below for international shipping details). The couriers we may use include: Royal Mail, Parcelforce, Evri and UPS Additional postage costs may be incurred to the following areas: Northern Ireland Republic of Ireland Scottish Islands Channel Islands and all other islands off the mainland. Additional charges are determined by location and weight. Orders above 2Kg and requiring delivery to the following postcodes AB36-38, AB55-56, BT, FK17-21, HS1-9, IM, IV1-56, IV63, KA27-28, KW1-17, PA20-49, PA60-78, PH19-26, PH30-44, PH49-50, ZE1-3, will be subject to a delivery charge of £10.00. If additional charges are to be incurred, we will contact you either via eBay messages, email or telephone prior to shipping your order. If in doubt then please contact us on the telephone number listed below in our business seller information before purchasing an item. Dispatch Times - We dispatch all orders within 24 hours (Mon - Fri only, excluding Bank Holidays). Once an order is confirmed we will contact you via email. All orders are shipped from our UK warehouse or shipped direct from one of our reliable suppliers. Goods normally take 1-4 working days to arrive, but please allow up to 10 days for delivery in case of postal delays, especially at busy periods such as Christmas and in extreme weather conditions. Please note: The delivery times may vary. Delivery times are provided by the carrier, excluding weekends and Bank Holidays, and may vary with package origin and destination, particularly during peak periods. All orders will be dispatched to the address as listed on your eBay account. If you do require a change of delivery address, please contact us on the telephone number listed below in our business seller information once your purchase has been made. If you are unable to receive your item when it is expected, please contact us on the telephone number listed below in our business seller information we may be able to redirect your delivery to a preferred address, or have the item left in a 'Safe Place'. We advise you to keep the packaging when the couriers deliver the item to you should you wish to return the item for whatever reason. IMPORTANT: PLEASE INSPECT YOUR GOODS UPON DELIVERY. IF YOU SUSPECT ANY DAMAGE HAS OCCURRED TO YOUR ITEM OR IF THE PACKAGING LOOKS DAMAGED, THEN PLEASE SIGN THE DELIVERY NOTE AS "GOODS DAMAGED" OR REJECT THE DELIVERY. INTERNATIONAL SHIPPING: Sorry, but we do not ship direct outside of the UK. |
For your peace of mind and in compliance with the consumer contracts regulations, we offer a 30 day money back guarantee. If for whatever reason, you may return your item for a full refund (excluding P&P costs),
returned postage must paid for by the buyer.
You must inform us of your intention to return within 30 working days by contacting us on our business seller information.
Please note that the item must be returned to us in the condition that it was sent out, along with the original/correct packaging.
IMPORTANT: PLEASE INSPECT YOUR GOODS UPON DELIVERY. IF YOU SUSPECT ANY DAMAGE HAS OCCURRED TO YOUR ITEM OR IF THE PACKAGING LOOKS DAMAGED, THEN PLEASE SIGN THE DELIVERY NOTE AS "GOODS DAMAGED" OR REJECT THE DELIVERY.