About US

🏢 About Us – Deconil

Welcome to Deconil, your trusted source for premium-quality XPS decorative mouldings — crafted for beauty, durability, and simplicity.

Based in the United Kingdom, we are a direct manufacturer and supplier of lightweight, paintable, and easy-to-install ceiling décor products such as:

• LED-Ready Coving
• Ceiling Roses
• Skirting Boards
• Decorative Wall Panels

We pride ourselves on offering first-class craftsmanship, fast production of custom models, and unbeatable value.

Whether you're a homeowner, interior designer, or trade professional, our products are tailored to make your installation process faster, cleaner, and more elegant.

💡 Why Choose IskaDecor?

• Direct from the factory – no middlemen, no overpricing
• Same-day dispatch on most orders
• High-stock availability with custom orders delivered in days
• Over 4 years of seller experience on eBay UK with verified customer satisfaction

Thank you for visiting our store – we're here to help transform your space with timeless ceiling design solutions.

📩 Feel free to contact us via eBay Messages for custom orders or product questions.

Contact information

Shipping Policy

All orders are shipped in 2-meter long pieces for your convenience.

While most sellers ship their products in 1-meter segments, we provide longer, easier-to-install pieces to make your job faster and more efficient.

🟢 What You’ll Receive:

• For example, if you order 20 meters, you’ll receive 10 pieces of 2 meters each.
• All items are securely packed in durable 2-meter-long boxes to ensure safe delivery.
• Covings will arrive in big and but lightweight parcels. The number of pieces that can fit inside the box is different for each design since coving sizes are differ from each other.

🛡️ Extra Protection During Transit:

To protect your items during transport, we may include off-cut materials inside the box to fill empty space and prevent movement.

👉 Please carefully remove all contents from the box upon delivery. Your ordered products may be placed underneath the protective filler materials.

🚚 Dispatch & Delivery:

• Orders placed before 12:00 PM (noon) are dispatched the same day.
• Orders placed after 12:00 PM are dispatched the next working day.
• Our courier partners operate Monday to Friday, so no dispatch is made over the weekend.

Estimated delivery time is typically 2 to 5 working days, depending on the courier service. While we always dispatch your order promptly, we cannot be held responsible for courier-related delays.

Return Policy

🔁 Return Policy – 100% Satisfaction Guarantee

We want you to be completely satisfied with your purchase.

✅ 30-Day Return Window

If for any reason you are not satisfied, you may return your item within 30 days of delivery. Please ensure that the item is:

• Unused,
• In its original packaging,
• And in resellable condition.

Once we receive the item back, we will issue a full refund. No restocking fees will be charged for standard returns of unused goods.

🚚 Damaged or Faulty Items

Please inspect your parcel carefully upon delivery.

If the outer packaging appears damaged, please sign for it as “Damaged” and contact us within 2 working days.

To assist with the claim process:

• 📸 Take clear photos of the damaged item and packaging.
• 🏷️ Keep the product label (barcode/sticker) on the item visible in the photo.
• 📄 Preserve all documents and packaging inside the parcel until the issue is fully resolved.

Once we receive your report and necessary information, we’ll arrange either a replacement or a full refund, depending on your preference.

📦 Return Process

1. Contact us via eBay Messages within 30 days to inform us of your intention to return.
2. Re-pack the item carefully and safely. Please include a short note with your order number and reason for return.
3. Ship the item back to our return address. Return shipping costs are the buyer’s responsibility unless the item is faulty or damaged.

⚠️ All returned items are sent at the buyer’s risk. We strongly recommend using a tracked or recorded delivery service and keeping the proof of postage.

❌ Non-Returnable Items

• Used, damaged, or altered items (not in original condition)
• Returns requested after 30 days from delivery

💬 If you have any questions or concerns about your order, please don’t hesitate to contact us through eBay Messages. We're here to help and ensure you’re 100% happy with your purchase!