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How long do you take to respond to my Question(s)?: Typically within 4 Hours, Definitely within 24 hours.Does this ad have free shipping?: "NO"What if this DVD does not play correctly?: We Have a 30 Day Return Policy!What is the environment that your inventory is kept in?: Clean, Pet Free, Temp and Humidity controlled area.Who pays the shipping if item is defective?: D.H.O.C. Does. (I Pay)Is this an Instructional DVD?: "Yes and Gimmick is included"How many DVD's are inside the box?: One DVD included!Who pays the shipping if item is not as described?: D.H.O.C. Does. (I pay)Skill Level required?: Beginner to intermediate.
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